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  • Tania's Felties | Bow & Craft Supplies | Blackburn

    Dainty Antlers (Pair) Price £1.25 Reindeer Candy Cane Holder Price £1.00 Sleigh Ride Bow Topper Price £1.30 Candy Swirl Clip Cover Price £0.80 Vintage Penguins Bundle Price £6.00 Allll the Angels Bundle Price £6.00 Woodland Deer Bundle Price £6.00 Christmas Treats Bundle Price £6.00 Leopard Print Santa Bundle Price £6.00 Traditional Santa Bundle Price £6.00 Twinkle Twinkle Bundle Price £6.00 ‘Believe’ Feltie Price £0.80 White Crushed Velvet Price £2.75 Black Crushed Velvet Price £2.75 Navy Crushed Velvet Price £2.75 Green Crushed Velvet Price £2.75 Plum Crushed Velvet Price £2.75 Red Crushed Velvet Out of stock Gold Crushed Velvet Price £2.75 Doe a Deer Bundle Out of stock Double Sided - Leopard Print Santa Price £3.60 Double Sided - Nutcracker Price £3.60 Double Sided - Candy Cane Stripes (Red) Price £3.60 Double Sided - Candy Cane Stripes (Pink) Price £3.60 Double Sided - Allll the Love Hearts Price £3.60 Double Sided - Animal Love Price £3.60 Double Sided - Floral Rainbows Price £3.60 Double Sided - Put a Bow On It Price £3.60 Double Sided - Roses & Stripes Price £3.60 Double Sided - Ditsy Florals Price £3.60 Double Sided - Alice Mixed Price £3.60 Double Sided - Roses are Red Price £3.60 Double Sided - Alice Tea Party Price £3.60 Double Sided - Alice Mushrooms Price £3.60 Brightest Dinosaurs Fabric Price From £2.60 Pretty Princess Fabric Price From £2.60 Christmas Cookies Fabric Price From £2.60 Gingerbread People Bow Topper Price £1.30 10 Metallic Rose Gold Box Seals Out of stock 10 Metallic Gold Box Seals Price £1.20 25 Merry Christmas Stickers Price £1.25 OMG! Snowflake Velvet Fabric Price From £2.60 OMG! Ice Castle Bow Holder Price £4.25 OMG! Princess Carriage Bow Tail Price £1.75 OMG! Snowflake Headband Slider Out of stock White Snowflake Feltie Price £0.60 Tartan Crushed Velvet Out of stock Nutcracker Bundle Out of stock Something specific in mind? Use our search option above and enter your keyword.

  • Tania's Felties | Bow & Craft Supplies | FAQs

    I have a question, how should I get in touch? As we can't guarantee that every social media post will be seen, we encourage all customers to contact us via email (our address is hellotaniasfelties@gmail.com with any specific queries . This mailbox is monitored Monday to Friday and we do our very best to reply promptly. You should expect a reply to any email within two working days. What's your turnaround time? ​​ We aim to dispatch orders containing embroidery within 15-21 working days and non embroidery only orders within 3-5 working days. During very busy times this timescale may need to be extended, however you'll always find up to date information about this on our website's homepage and via updates on Facebook.​ Are you on social media? ​ Yes! Tania's Felties - Bow & Craft Supplies can be found on both Facebook and Instagram. There is also a Customer Group on Facebook which is a fun, safe space for sharing ideas and general discussion; feel free to join! ​ Every like and every share from our customers really means a lot to us and helps our business grow! What's the OMG! Box all about?​​ The OMG! Box is 'Our Monthly Glitz', a surprise box that's available at 8pm on the last calendar day of every month. They tend to sell out (very) quickly so pop a reminder in your phone! For only £10.00 (plus postage) you'll get your hands on some of our newest releases, before they hit the website for general sale, a mixture of fabrics, embroidery, charms and more! We keep things fresh with a different theme every month in keeping with the season. Box numbers are limited so it's literally 'first come, first served'! As the boxes always contain embroidered items, the turnaround is in line with our usual target of 15-21 working days. What about postage? Our orders are delivered via a signed for service, usually with Royal Mail. If your order exceeds 2kg in weight (approximately 50+ sheets of A4 glitter fabric) it may be delivered by another courier. Proof of postage is always obtained and tracking information is available on request. Free UK delivery is available on all orders over £50.00. A dispatch email will be sent as soon as your order is on its way. Can I add to an existing order? If you’d like to add to an order, please contact us via email and we’ll see what we can do to help. How do I pay? Currently we accept payment via Clearpay, PayPal and Debit / Credit Card via Wix Payments. All these options are available at checkout. My order hasn’t arrived, what should I do? Please contact us via email in the first instance for your proof of postage at hellotaniasfelties@gmail.com . Royal Mail do not consider a letter or parcel to be missing until 11 days after we’ve dispatched it, so we’d need to wait that length of time before offering either a full refund or replacement. If a replacement is chosen, we’ll do our best to get it out to you as soon as possible but the original dispatch times would apply. As suppliers we’ve been on the receiving end of our fair share of delivery nightmares so will always do our best to be as helpful as possible! Do you offer discounts? We regularly run offers and promotions – keep an eye on our social media for these! Do you offer personalised / custom designs? ​ We welcome requests for any custom digitising or personalisation that you don’t see on our website. We try our best to be as accommodating as possible! What is your returns policy? Returns will gladly be accepted within 14 days. However, the buyer is to arrange and finance the return postage and these costs are non refundable. To process the refund, all we ask is that the items are in a resaleable condition when we receive them. Please note that we can only accept returns for personalised items in the event of a faulty product. Please contact us at hellotaniasfelties@gmail.com for support throughout the process. ​

  • Tania's Felties | Bow & Craft Supples | Privacy Policy

    Privacy Policy In a nutshell, this is going to let you know how Tania’s Felties (‘we’) manage your personal information to ensure your privacy. Every website you ever go to will say how important it is to them that your data is managed securely… but please be reassured that we take the responsibilities of this very seriously and it’s not something that we’ve entered into lightly. It’s a legal requirement that this information is here but on a more personal note we’d like to explain what goes on. Make yourself a cup of tea, sit yourself down and find out what happens from your first click to felties arriving at your doorstep! What information we collect about you: The website (www.taniasfelties.com ) is managed via Wix.com and includes their own website analytics which tells us all manner of information. This is anonymised in the first instance and we don’t receive any personal information about you until you either contact us, or purchase something from the store. For example, we know how many people have visited the site within a given period, how they accessed it (from Facebook, Instagram, directly entering the web address or clicking a link from another site etc), whether they were using a mobile, tablet or desktop and roughly where they were in the world (through the use of geolocation). So just to reiterate, no individually identifiable information is provided to us at the initial browsing stage. Once you’ve found the felties you’re looking for and decide to purchase them, as part of the process we then collect personal information about you. This includes your name, billing and delivery address(es), telephone number, email address and method of payment. If you choose to get in touch, we collect your name, email address and any other details you choose to provide. Your information is stored securely on the Wix site… here’s a little from them that they’d like us to include: “Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.” Why we collect information about you: It sounds obvious but the reason this information is collected is in order to provide you with our services, to provide ongoing customer support, and any personalisation of items you might request. All contact details are retained on the site and are accessible to us. As Wix succinctly put it: “We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.” ​ How we store and process your personal information: ​ Access to the Wix website is password protected and the data stored within is used only for the specific purpose of providing you with the best possible customer experience. The address labels we print are direct from the website, so files with your personal details are never stored on the business computer’s hard drive. The hard drive itself is encrypted and could not be accessed by anyone else in the event of theft. One address label and one packing slip is printed per order; these are the only copies made which are stored securely and then delivered to you. Any accidental duplication of printed information would be shredded. Perhaps most importantly, we will never share your information with any third parties unless required to do so by legal authorities with proper authorisation such as a warrant or court order. Somehow, I can’t quite imagine that ever being an issue! ​ Access / removal of your information: ​ If you wish for any personal information we hold about you to be provided and / or removed, please contact us. Reasonable steps will be taken to confirm your identity in order to safeguard the information we hold. We take responsibility for ensuring that this policy is followed and if you’ve got any questions, please feel free to contact us at info@taniasfelties.com . ​ Our policy complies with the Data Protection Act 2018 (Act) accordingly incorporating the EU General Data Protection Regulation (GDPR). ​ The privacy notice may be updated from time to time as necessary, this version was last reviewed and updated on 24th October 2022.

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